“I know you are doing all you can to make this rollout successful and we sincerely appreciate your dedication to our project. It’s lovely to work with your team and it’s nice to see how much you care about what you do and getting everything running smoothly. Just wanted to let you know your efforts to date have been over and above what we expected and I am glad we made the right choice using your company.”
Luke Harris, CEO, The Property Mentors
“Customer service excellence is what you get when you work with Kylie at Squirrel CRM Hub. Her ability to translate complex information in a clear, concise, no-fuss manner is a real strength. Kylie, you really work hard to maintain such high customer-service standards and provide a prompt service. You are exactly what small businesses need – a leader, a mentor and a business coach. We could not be happier and would not have had a successfully CRM implemented without Kylie’s help and highly recommend her and her business.”
Bernadette Innes & Carmel Brown, Directors, Proven Resume Results & Proven Recruitment Results
“This Zoho-Google Calendar integration has made our bookings and scheduling simple, fast and super user-friendly. Knowing that one step will be followed by another and completed by being synced to our Google Calendar really helps us to feel that our work is under control.”
Adriana, Bookings Manager, Crown Property Services
“The CRM system has definitely added to the accessibility of information and the efficiency of our business. Our cash flow depends on settling on time, so it’s especially useful being able to track and record settlements through the CRM.”
Belinda Hoodless, Marketing Coordinator, Wolfdene
“I love it when I email a prospect or contact and I can just type it in the CRM and it goes straight into their file. I have a record of all the emails I’ve sent out, which is great, and so are the follow-up prompts. They make life a lot easier.”
Judy Jones, Administration Coordinator, Blackhall & Pearl
“Your professionalism, patience and out-of-the-box ideas have provided a system that delivers business insights that were lacking. Thank you very much for your assistance and collaboration.”
Shane Walsh, Chief Estimator, Construction, Nuvo
“My office team were consumed with entering data, so I knew we needed to streamline things. I’d tried downloading a few systems, but had no idea what I was doing. Kylie and Kerryn came in and got a really good understanding of our business. I’m not very savvy with technology, but they made sure I understood things properly and never made me feel stupid. Their support has also been wonderful. If I were to do this again, I’d go straight to the experts.”
Sally Vandermeer, Director, The Oven Cleaning Company
“After speaking to many companies about building our CRM, Squirrel was the one that took the time to understand our organisation and our particular needs in grouping family members together. They supported us through each stage of implementation and in doing so have made us realise that we can do so much more with the CRM than we first thought was possible. One of the best things about the new system is the effect it’s had on internal work practices. All three arms of our organisation are now doing things the same way – something none of us envisaged.”
Frances Greep, Marketing & Development Manager, Gondwana Choirs
“PandaDoc has integrated really well with Zoho – it’s so useful being able to look in the CRM and see when a proposal has been sent and whether the client has opened it. PandaDoc is a real time-saver too, particularly with our booking forms. Data re-entry is now a thing of the past!”
Nataly Bedier, Sales Consultant, CaseWare
“Following the integration, we now have to enter changes to members’ details into the system only once. This means that our mailing list is automatically updated and we can be sure that all our members are receiving the information they need, which is an essential part of the service we provide.”
Elizabeth White, CEO, VicParks
“As a sales-oriented organisation, we realised that we needed to upgrade our CRM in order to better support our sales team. One of our key requirements was a CRM that people could and would use, and they are using it. Going forward, we can now measure and set targets for improvement. Squirrel came in with an established process map for implementing the CRM, with all the steps already in place, which made it so much easier for us.”
Martin Metz, Chief Operating Officer, BioAg
“Emily is very knowledgeable. She was able to translate our requirements into CRM modules and create a streamlined workflow based on the information we provided. Training was also clear and straightforward.”
Dez Daswani, Healthy Homes Project Coordinator, MEFL
“We are delighted and grateful for the work that has been completed in integrating Xero and Zoho CRM. The thoroughness, attention to detail, and over-communication has made my role in this easy and effortless. Trina, in particular, has been a phenomenal guide and project manager through this process. I am beyond impressed by Trina and Squirrel’s customer care in a space notorious for poor communication and lack of attention to detail. You have built a phenomenal team and operation, and I am beyond aware of how much work, dedication, time and energy that takes.

Thank you for your support of us – know that you have, in Winning, a ‘raving fan’ for a long time to come.”

Matthew Church, Operations Manager, Winning International
“I have been working with Kylie to implement my Zoho CRM. During the process Kylie has been excellent in every way. She really knows her stuff and understands that we don’t all ‘get it’ straight away.

She is happy to answer all of my questions, explain things more than once when necessary, and be generally patient with a client like me, who is not especially good with attention to detail!

Kylie has an engaging nature which makes her very easy to work with and I would highly recommend her services to anyone looking for a professional to work with in the area of business systems. Thanks Kylie!”

Vicki McLachlan, Executive Coach
“Just to give you some feedback, the staff found your presentation really beneficial and they have all started to think a bit differently about things since then.”
Melissa Cannon, Business Banking Executive - National Australia Bank
“A HUGE shout out goes to Kylie Harker for the AMAZING work her team has done with our CRM automation and customer experience in the past few days! Emily is AWESOME! We’ve worked hard, around the clock and we are so excited to go live now …. WOW!

For anyone needing CRM support, especially in ZOHO give Kylie a call. You won’t regret it!”

Josh Zuker, Travel Entrepreneur - Josh Zuker Travel
“Kylie initially assisted Sealing Solutions with the implementation of our CRM. She has also provided invaluable support with the production of our new website and other business development strategies. Sealing Solutions looks forward to an ongoing partnership with Kylie. She is one of those people who act, not just talk about it.”
Luke Carlon, Director - Sealing Solutions
“Kylie’s my hero! Seriously. She has that rare mix of objective logic and authentic heart. She’ll not only help you get the results you seek and give you tools for success, but also give you meaning in what you do. And for most of us who spend at least a third of our lives at work, that’s worth it’s weight in gold. Working with her is a game-changer.”
Ben McEwing, Managing Director - Carben
“When we met Kylie from Squirrel Business Hub we were immediately impressed by her specialist knowledge, business understanding and friendly approach. So much so, that we not only utilised her services for our business but invited her to work with some of our clients. Squirrel has become a trusted specialist resource and our first point of reference for businesses looking to improve their customer management processes, implement business systems & solutions, and generally operate more efficiently.”
John Di Natale, BIGthink!
“I have much to thank Kylie for. She is a very positive person with clarity and focus on the job at hand. She has enabled me to prioritise and streamline my business into manageable areas and importantly help to understand how important clarity is in business. Kylie is efficient and realistic with a no nonsense approach to problems, and yet has been a tower of strength when I have been in need of support. Kylie comes highly recommended by myself.”
Helen Burrows, The Perfect Gift Company
“As a sales-oriented organisation, we realised that we needed to upgrade our CRM in order to better support our sales team. One of our key requirements was a CRM that people could and would use, and they are using it. Going forward, we can now measure and set targets for improvement. Squirrel came in with an established process map for implementing the CRM, with all the steps already in place, which made it so much easier for us.”
Martin Metz, Chief Operating Officer, BioAg
“Emily is very knowledgeable. She was able to translate our requirements into CRM modules and create a streamlined workflow based on the information we provided. Training was also clear and straightforward.”
Dez Daswani, Healthy Homes Project Coordinator, MEFL
“We are delighted and grateful for the work that has been completed in integrating Xero and Zoho CRM. The thoroughness, attention to detail, and over-communication has made my role in this easy and effortless. Trina, in particular, has been a phenomenal guide and project manager through this process. I am beyond impressed by Trina and Squirrel’s customer care in a space notorious for poor communication and lack of attention to detail. You have built a phenomenal team and operation, and I am beyond aware of how much work, dedication, time and energy that takes.

Thank you for your support of us – know that you have, in Winning, a ‘raving fan’ for a long time to come.”

Matthew Church, Operations Manager, Winning International
“I have been working with Kylie to implement my Zoho CRM. During the process Kylie has been excellent in every way. She really knows her stuff and understands that we don’t all ‘get it’ straight away.

She is happy to answer all of my questions, explain things more than once when necessary, and be generally patient with a client like me, who is not especially good with attention to detail!

Kylie has an engaging nature which makes her very easy to work with and I would highly recommend her services to anyone looking for a professional to work with in the area of business systems. Thanks Kylie!”

Vicki McLachlan, Executive Coach
“Just to give you some feedback, the staff found your presentation really beneficial and they have all started to think a bit differently about things since then.”
Melissa Cannon, Business Banking Executive - National Australia Bank
“A HUGE shout out goes to Kylie Harker for the AMAZING work her team has done with our CRM automation and customer experience in the past few days! Emily is AWESOME! We’ve worked hard, around the clock and we are so excited to go live now …. WOW!

For anyone needing CRM support, especially in ZOHO give Kylie a call. You won’t regret it!”

Josh Zuker, Travel Entrepreneur - Josh Zuker Travel
“You really work hard to maintain such high customer service standards along with your prompt service, this is exactly what small businesses need. Highly recommend Kylie and her business.”
Bernadette & Carmel, Directors - Proven Resume Results and Proven Recruitment Results
“Kylie initially assisted Sealing Solutions with the implementation of our CRM. She has also provided invaluable support with the production of our new website and other business development strategies. Sealing Solutions looks forward to an ongoing partnership with Kylie. She is one of those people who act, not just talk about it.”
Luke Carlon, Director - Sealing Solutions
“Kylie’s my hero! Seriously. She has that rare mix of objective logic and authentic heart. She’ll not only help you get the results you seek and give you tools for success, but also give you meaning in what you do. And for most of us who spend at least a third of our lives at work, that’s worth it’s weight in gold. Working with her is a game-changer.”
Ben McEwing, Managing Director - Carben
“When we met Kylie from Squirrel Business Hub we were immediately impressed by her specialist knowledge, business understanding and friendly approach. So much so, that we not only utilised her services for our business but invited her to work with some of our clients. Squirrel has become a trusted specialist resource and our first point of reference for businesses looking to improve their customer management processes, implement business systems & solutions, and generally operate more efficiently.”
John Di Natale, BIGthink!
“I have much to thank Kylie for. She is a very positive person with clarity and focus on the job at hand. She has enabled me to prioritise and streamline my business into manageable areas and importantly help to understand how important clarity is in business. Kylie is efficient and realistic with a no nonsense approach to problems, and yet has been a tower of strength when I have been in need of support. Kylie comes highly recommended by myself.”
Helen Burrows, The Perfect Gift Company