Kylie Harker

Squirrel Business Hub founder

Kylie Harker

Kylie has an incredible ability to identify growth opportunities and implement strategies to achieve them. She loves innovation, change and connecting business owners to tools to streamline their operations.

With experience across a number of industries including Fashion, Retail, Hospitality and Events she knows that to grow a business you need robust systems and processes in place. She also understands that you need guidance to choose, implement and train your people successfully which is why she started Squirrel Business Hub.

Kerryn Sonnet

Operations Manager

Kerryn Sonnet

Kerryn is passionate about CRM and one of only two Zoho CRM Certified Consultants in Australia. Kerryn has worked with a variety of CRM systems for over 11 years, including 4 years of intense Zoho CRM deployment.

Kerryn is committed to implementing CRM to help business owners grow and prosper. She works closely with you to ensure the platform you use integrates with and streamlines your sales and marketing processes. Her consulting knowledge and ability to work with (and train) your team will help to integrate CRM seamlessly into your business culture.

Emily Power

CRM Consultant

Emily Power

Emily is a small business enthusiast who uses her knowledge and experience of computers, systems and administration to help clients set up and get the best out of their CRM system.

Having worked in the personal assistant and virtual assistant world for over 12 years, Emily is organised, efficient, and tech savvy. Her industry experience includes finance, recruitment and health, which gives her a good understanding of how different types of businesses function, as well as the skills to customise our clients’ systems for ease of use and a smooth and efficient workflow.

Trina Colville

CRM Consultant

Trina Colville

Trina brings to her role an in-depth knowledge of Zoho CRM from a user’s perspective. She also has a background in accounting, a Master’s degree in marketing, and 15 years’ experience working within a range of businesses – all of which have combined to give her a clear understanding of the needs of the user and the problems they might encounter, as well as of business requirements and the importance of having the right systems in place.

With these skills and experience, Trina has the expertise to guide our clients through every stage of acquiring a new platform – from needs analysis, through set-up and training, and finally to trouble-shooting and ongoing support.

Sarai Tyrrell

CRM Consultant

Sarai Tyrrell

Sarai brings to her role a strong administration and customer service background. Having worked with CRMs in previous roles, Sarai has a clear understanding of how a CRM can and should work for you.

With a Bachelor’s degree in business management and a diploma in tourism management, Sarai gained her experience and knowledge through industries such as Retail, Tourism and Transport.  Her strengths lie in administration and her ability to support the Squirrel team to ensure that your CRM is created and works for you and your business exactly as you’d like it to.

Jenni Opie

CRM Consultant

Jenni Opie

With more than 15 years of FMCG (fast-moving consumer goods) experience in a variety of roles, including account management, sales, logistics and operations, Jenni has developed a wealth of knowledge and expertise in helping organisations, big and small, to sustainably grow their business.

Jenni has a strong customer focus and a passion for understanding the unique needs of every client. These qualities, along with her experience, help Jenni to find efficiencies and streamline processes to add value to your business, often beyond the scope of the initial requirements.

Elizabeth Tatham

Communications Officer

Elizabeth Tatham

Elizabeth researches, writes, edits and publishes Squirrel’s blog posts, case studies and other web content, social media updates and training materials, and develops eDM campaigns.

With extensive experience in education and as an editor in book and magazine publishing, she is able to produce content that is clear and accessible to the intended audience, and expressed in plain English. Elizabeth also works with clients to develop their content and evaluate projects.

Michael Toogood

Integration Specialist

Michael Toogood

Michael scopes and develops third-party integrations to help our clients get their business systems working together. He is highly experienced in all aspects of web development and adept in the use of PHP/MySQL, XHTML/CSS and Javascript/AJAXH.

With 15 years’ experience in IT roles including support and app development, and having worked for Australian and international clients in such industries as finance, he has a clear understanding of our clients’ business requirements and how to meet them.

Shawn Taylor

Developer

Shawn Taylor

With a background in network infrastructure, server structure and multiple programming languages, Shawn can handle just about any coding language required.

Shawn has worked for several large clients, on repairs, upgrades and maintenance, as well as for smaller companies who need help building a proper scope for new works from scratch. He thrives on the complicated – and if it’s in any way related to IT, he probably does it.

The extended Squirrel team

Ali Presswala

Integration Specialist

Ali Presswala

Ali is a certified Zoho developer and full-stack enthusiast specializing in PHP/ MySQL, HTML/CSS and Javascript/AJAXH.

After studying mathematics at university, Ali began his career as a user-interface and graphic-design engineer, later moving into back-end development. With this broad range of experience, Ali is able to turn his hand to a wide variety of development tasks.

Dishant Agrawal

Developer

Dishant Agrawal

Dishant is an experienced Zoho and full-stack developer, specialising in PHP, MySQL, HTML, CSS and Javascript.

After completing his engineering degree in computer science, Dishant started out as a software engineer, working with WordPress and gradually moving on to developing web applications and web services using various frameworks. With his extensive development experience, Dishant is well equipped to provide solutions in multiple domains.

Helen

HR Consultant

Helen

Helen is a commercially focused HR professional with generalist HR experience in a wide range of sectors (financial services, manufacturing, engineering, education and not-for-profit), at both operational and strategic level.

Helen has experience in recruitment and selection, performance management, organisational culture, values and behaviours, employee engagement, and HR strategy and operations.

Sarita Johan

Business Consultant & Facilitator

Sarita Johan

Sarita is a highly successful solution creator specialising in foundation work, communication, change and business systemisation. She has held roles within medium to large businesses in Australia and Europe, across a variety of industries.

Sarita has a talent for teaching people to be excellent in their area of expertise by providing them with tools and bullet-proof strategies. With her no-nonsense approach, commitment, drive and passion she is able to help people to overcome any limitations and fears that may be holding them back.

Ben Hirons

Digital Strategist

Ben Hirons

Specialising in digital strategy and marketing, online business performance and channel development and strategy, Ben fully understands how to leverage the myriad opportunities presented by digital technologies.

With more than 10 years’ experience in sales and marketing, including building his own businesses, as well as a background in engineering, Ben has all the smarts required to help businesses succeed in today’s competitive world.

Get in touch today to see how we can improve your business efficiency! 1300 780 757