1011, 2016

Tracking your cost per lead with your CRM

By |November 10th, 2016|Uncategorized|

I was recently invited to co-host a breakfast event. Considering that I break out in a rash at the very thought of public speaking, my first instinct was to decline. I also wondered if I [...]

811, 2016

Case Study: Zoho CRM-job scheduling-MYOB integration saves 15 hours of admin time per week

By |November 8th, 2016|Blog, Business Tools, Case Studies, CRM|

"The office team were consumed with entering data, so I knew we needed to streamline things. I’d tried downloading a few systems, but had no idea what I was doing. Kylie and Kerryn came in [...]

111, 2016
  • Integrate and automate

Stop copy and pasting once and for all

By |November 1st, 2016|APIs, Business Tools, CRM|

Implement, Integrate, Automate As Founder of Squirrel Business Hub, I advise SMEs on cloud-based business systems. Over the past three years, I’ve been privileged to work with more than 150 companies, which has given me [...]

2610, 2016

Case Study: Streamlined systems help travel agent deliver personalised service

By |October 26th, 2016|Case Studies|

“Squirrel took everything that we do and made it better. Now it all works together as one coherent system and I don’t have to jump between systems to update client records, which was very time [...]

1710, 2016

Digital champions ask, ‘Is there a better way?’

By |October 17th, 2016|Blog, Uncategorized|

Integrating your booking form and calendar means that information is pushed automatically from one to the other Meet Adriana, bookings manager for a busy commercial cleaning company. Adriana was spending many hours manually [...]

710, 2016

Digital transformation in small steps

By |October 7th, 2016|Blog, CRM|

If the words 'digital transformation' send you into a panic, there's good news: the process lends itself to a step-by-step approach. Start your transformation by changing the way you do one everyday repetitive task - [...]

310, 2016

Visiting your bookkeeper with a shoebox full of receipts?

By |October 3rd, 2016|Blog, Uncategorized|

Digital awareness is a spectrum. The first step in your digital transformation is working out where your business is on that spectrum. Are you doing things like: Re-keying bills into your accounting software, or – [...]

2609, 2016

Watch out: There’s a potential Uber in your industry!

By |September 26th, 2016|Blog, Technology, Uncategorized|

The taxi industry may not have seen Uber coming, but you can future-proof your business If you’ve caught a taxi after a night out recently, there’s a good chance it was an Uber. [...]

1509, 2016

What’s an API anyway?

By |September 15th, 2016|APIs, Blog, Technology, Uncategorized|

I have a confession to make … You would think that as the founder of a business that helps other businesses choose and implement software systems I would have an IT or systems engineering background, [...]

2608, 2016

How healthy is your business?

By |August 26th, 2016|Blog, Business Tools, CRM|

If you're not sure how to decide if your business needs a CRM (customer relationship management) system, our quick business health quiz will help you identify the tell-tale signs: Ask yourself the following questions: 1. [...]

2408, 2016

What is CRM?

By |August 24th, 2016|Business Tools, CRM, Uncategorized|

‘CRM’ stands for ‘customer relationship management’ and refers to the processes and procedures that organisations use to interact with their current and potential customers in order to better understand and meet their needs. The aim [...]

2207, 2016

Case Study: Improved software development grows client base

By |July 22nd, 2016|Case Studies, Uncategorized|

“We have gained thousands of clients in the last year, thanks to the fixes and features added by Shawn and the team.” This NFP develops and maintains a web-based profiling system for tracking the workplace [...]

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