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Elizabeth Tatham

About Elizabeth Tatham

Elizabeth is our resident customer engagement lady. She checks in with our clients regularly to help the team at Squirrel efficiently deliver what's important. She's a bit of a wordsmith too!
3 03, 2020

Zoho Sign: Squirrel explores the pros and cons

By |March 3rd, 2020|Automation, Blog, Business Tools, CRM, Technology|

We Squirrels are always busy implementing new systems and software for our clients and discovering what works - and what could work better. In our 'Squirrel explores ...' series of blog posts, we share with you the practical insights we have gained along the way, helping you to navigate the complex world of technology a [...]

14 02, 2020

3 ways technology can drive growth in your business

By |February 14th, 2020|Automation, Blog|

Research by Xero shows that businesses that boost their technology spending the most grow revenue three times faster than those with the weakest growth in tech spending. While that doesn’t surprise us, we are curious as to exactly how technology drives business growth. Digital champion Simon Waller suggests that three benefits of technology that can [...]

7 01, 2020

Case Study: Zoho CRM and MailChimp integration enable tourism agency to manage stakeholder relationships, target marketing and improve reporting

By |January 7th, 2020|Case Studies, Events, Hospitality & Tourism, Uncategorized|

Company profile This state government tourism marketing agency enters into commercial marketing partnerships with domestic and international carriers, travel retailers and brand partners to promote tourism and stimulate holiday sales. Industry Hospitality & Tourism Company size 50 Summary Squirrel implemented Zoho CRM and integrated it with MailChimp. This created a central database for storing stakeholder [...]

13 12, 2019

Case Study: Zoho CRM enables dispersed team to centralise data and calculate revenue splits

By |December 13th, 2019|Case Studies, Education, Training & Coaching, Recruitment & Staffing|

Company profile Steople are a team of highly qualified psychologists and organisational development specialists who help businesses achieve success through engaging and motivating staff and behavioural change. Industry Human Resources Company size 22 Summary Squirrel Business Hub supported Steople in moving from an outdated database to a cloud-based system that gave them centralised data accessible [...]

19 11, 2019

Case Study: Zoho Recruit-DocuSign integration and automation reduce recruitment process from six weeks to two weeks

By |November 19th, 2019|Case Studies, Recruitment & Staffing|

Company profile This large recruitment agency provides staff and services in the disability and welfare sector. Industry Recruitment Company size 1,200 Summary Squirrel Business Hub implemented Zoho CRM and Recruit for the agency, supporting them in moving from a cumbersome manual recruitment process to a streamlined, automated process and secure, digitally signed contracts. Software Zoho CRM, [...]

31 10, 2019

Case Study: Zoho CRM automation enables car dealership to leverage upselling opportunities

By |October 31st, 2019|Case Studies, Manufacturing & Retail, Uncategorized|

Company profile Car dealership Industry Automotive, Manufacturing & Retail Company size 5 dealerships Summary Squirrel Business Hub implemented Zoho CRM for this company, enabling them to re-target their database and launch a successful pilot tele-sales campaign. Software Zoho CRM, Zoho Projects The brief This car dealership had a large database of past customers that they wished to re-engage during [...]

23 09, 2019

CRM: Guide the customer journey and improve the customer experience

By |September 23rd, 2019|Blog, CRM|

Alex has his own photography business. Specialising in people photography, he’s very busy capturing engagements, weddings, new babies, big birthdays and other special moments, to the delight of his clients. Sounds great, right? But the problem is, Alex never knows where his next booking is coming from. Each booking is a one-off that takes time [...]

10 09, 2019

Case Study: Zoho CRM improves communication and engagement with dispersed team

By |September 10th, 2019|Case Studies, Events, Hospitality & Tourism|

Company profile No Lights No Lycra (NLNL) run dance nights in Australia and across the world, via a network of ambassadors. Their mission is to provide an inclusive and non-judgemental place for people to dance as freely as they would in their own living rooms. Industry Entertainment & Media Company size 3 part-time staff and [...]

7 08, 2019

Case Study: Zoho CRM enables biotech company to streamline sales process and improve reporting

By |August 7th, 2019|Case Studies, Health & Medical Research|

Company profile This company supplies reagents, consumables, laboratory equipment and technical support to the life science research markets. Industry Health & Medical Research, Biotechnology Company size 10 Summary Squirrel Business Hub supported this company in transitioning from a CRM that wasn’t meeting requirements, to Zoho CRM. Zoho CRM is providing a reliable central database for [...]