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Elizabeth Tatham

About Elizabeth Tatham

Elizabeth is our resident customer engagement lady. She checks in with our clients regularly to help the team at Squirrel efficiently deliver what's important. She's a bit of a wordsmith too!
19 11, 2019

Case Study: Zoho Recruit-DocuSign integration and automation reduce recruitment process from six weeks to two weeks

By |November 19th, 2019|Case Studies, Recruitment & Staffing|

Company profile This large recruitment agency provides staff and services in the disability and welfare sector. Industry Recruitment Company size 1,200 Summary Squirrel Business Hub implemented Zoho CRM and Recruit for the agency, supporting them in moving from a cumbersome manual recruitment process to a streamlined, automated process and secure, digitally signed contracts. Software Zoho CRM, [...]

31 10, 2019

Case Study: Zoho CRM automation enables car dealership to leverage upselling opportunities

By |October 31st, 2019|Case Studies, Manufacturing & Retail, Uncategorized|

Company profile Car dealership Industry Automotive Company size 5 dealerships Summary Squirrel Business Hub implemented Zoho CRM for this company, enabling them to re-target their database and launch a successful pilot tele-sales campaign. Software Zoho CRM, Zoho Projects The brief This car dealership had a large database of past customers that they wished to re-engage during a tele-sales campaign, [...]

23 09, 2019

CRM: Guide the customer journey and improve the customer experience

By |September 23rd, 2019|Blog, CRM|

Alex has his own photography business. Specialising in people photography, he’s very busy capturing engagements, weddings, new babies, big birthdays and other special moments, to the delight of his clients. Sounds great, right? But the problem is, Alex never knows where his next booking is coming from. Each booking is a one-off that takes time [...]

10 09, 2019

Case Study: Zoho CRM improves communication and engagement with dispersed team

By |September 10th, 2019|Case Studies, Events Hospitality & Tourism|

Company profile No Lights No Lycra (NLNL) run dance nights in Australia and across the world, via a network of ambassadors. Their mission is to provide an inclusive and non-judgemental place for people to dance as freely as they would in their own living rooms. Industry Entertainment & Media Company size 3 part-time staff and [...]

7 08, 2019

Case Study: Zoho CRM enables biotech company to streamline sales process and improve reporting

By |August 7th, 2019|Case Studies, Health & Medical Research|

Company profile This company supplies reagents, consumables, laboratory equipment and technical support to the life science research markets. Industry Health & Medical Research, Biotechnology Company size 10 Summary Squirrel Business Hub supported this company in transitioning from a CRM that wasn’t meeting requirements, to Zoho CRM. Zoho CRM is providing a reliable central database for [...]

19 07, 2019

Case Study: Zoho CRM-Xero integration enables home buyers’ advocates to automate invoicing

By |July 19th, 2019|Case Studies, Real Estate & Property|

Company profile Buyers Home Base are buyers’ advocates that support buyers to locate, negotiate and purchase property in Melbourne and rural Victoria. Industry Real estate Company size 8 Summary Squirrel Business Hub implemented Zoho One and a two-way Zoho CRM-Xero integration for Buyers Home Base, enabling them to streamline and automate invoicing and manage their [...]

4 07, 2019

Case Study: Zoho CRM-Xero integration enables dance company to digitise processes and manage bookings

By |July 4th, 2019|Case Studies, NFP, Government & Member Organisations, Uncategorized|

Company profile Phillip Adams BalletLab (BalletLab) is a leading contemporary dance company based in Melbourne. Company in residence at Temperance Hall, they work collaboratively with interdisciplinary artists to create and deliver artistic works and programs of excellence. These include education and support for students, emerging dancers, choreographers and artists. Industry Arts Company size 10 Summary [...]

3 04, 2019

Case Study: Integrating Zoho CRM systems provides key insights for council

By |April 3rd, 2019|Architecture Building & Construction, Case Studies, CRM, Trades & Services, Uncategorized|

Company profile EnviroGroup is a specialist provider of renewable energy products and systems for commercial applications, government clients and residential home owners. Industry Trades & Services/Conservation & Environment Company size 15 Summary Squirrel Business Hub supported EnviroGroup in transitioning from an outdated CRM that did not integrate with other applications to a user-friendly system that [...]

20 03, 2019

Case Study: PrintIQ-Hubspot integration reduces data entry by 40 hours a month for event branding manufacturer

By |March 20th, 2019|Case Studies, Events Hospitality & Tourism|

Company profile: Selby’s is one of Australia’s leading specialist manufacturers of event branding solutions and fabric displays. Their products include flags, street banners, fabric and vinyl banners, exhibition display systems and pop-up marquees. Industry: Events, hospitality and tourism Company size: 51-200 Summary: Squirrel Business Hub integrated PrintIQ with Hubspot, enabling Selby’s to reduce manual data entry [...]