CRM: Combine automation and the personal touch to create loyal customers Alex has his own photography business. Specialising in people photography, he’s very busy capturing engagements, weddings, new babies, big birthdays and other special moments, to the delight of his clients. Sounds great, right? But the problem is, Alex never knows where his next [...]
We took some time out of our busy schedule to have a chat with Kylie about how she manages to keep the Squirrel team on top of the game with the best CRM systems and services. So Kylie, thanks for taking some time to have a coffee with us! First of all, we would like [...]
If you've ever had trouble remembering a client's name, it could be time to invest in something that will help you nurture your customer relationships - and generate sales. Now, more than ever, we are in the business of people. Making sales will never depend simply on who can provide a cheaper service or product; [...]
CRM systems are designed to help your small business solve challenges when it comes to managing your sales and marketing initiatives. In a recent survey conducted by Zoho Corp, CRM users ranked the ways in which a CRM had helped their business. 67 percent said using a CRM system helped them follow up on opportunities and leads and 56 percent said that [...]
Cloud based CRM software is really a buzzing topic of late. It used to be that I’d mention CRM in a sentence and people would ask ‘What’s CRM stand for?’ Now business owners are beginning to understand how to access and use digital technologies to facilitate their growth. Awareness has skyrocketed with people searching for [...]
Cashflow is a problem for many growing businesses. You may be willing and able to take the next step in your business, but 30 day terms, or clients who pay late means there is a shortfall between outgoings, such a wages and operational costs, and the additional income that landing that big job will provide. [...]
Strategy…how are you getting from here to there this year? What will be the battles in-between and how will you fight and win them? I read ‘What It Takes’ by Mark Bouris whilst on a gorgeous Bali holiday recently and he reinforced how critical your business strategy is and moreover how clearly it answers what [...]
How to work productively from home and stay sane
