Blog

3 10, 2016

Visiting your bookkeeper with a shoebox full of receipts?

By |October 3rd, 2016|Blog, Uncategorized|

Digital awareness is a spectrum. The first step in your digital transformation is working out where your business is on that spectrum. Are you doing things like: Re-keying bills into your accounting software, or – worse still – visiting your bookkeeper with a shoebox full of receipts? Using index cards – yes, we know people [...]

26 09, 2016

Watch out: There’s a potential Uber in your industry!

By |September 26th, 2016|Blog, Technology, Uncategorized|

The taxi industry may not have seen Uber coming, but you can future-proof your business If you’ve caught a taxi after a night out recently, there’s a good chance it was an Uber. The ride-share company took advantage of the power and reach of the smartphone to change the way we get around, [...]

15 09, 2016

What’s an API anyway?

By |September 15th, 2016|APIs, Blog, Technology, Uncategorized|

I have a confession to make … You would think that as the founder of a business that helps other businesses choose and implement software systems I would have an IT or systems engineering background, right? Nope. I’m just a bit of a technology enthusiast who loves working out how to make things run more [...]

26 08, 2016

How healthy is your business?

By |August 26th, 2016|Blog, Business Tools, CRM|

If you're not sure how to decide if your business needs a CRM (customer relationship management) system, our quick business health quiz will help you identify the tell-tale signs: Ask yourself the following questions: 1. Are you losing customers to your competitors for no obvious reason? Yes/No 2. Are frustrated customers complaining that your staff [...]

24 08, 2016

What is CRM?

By |August 24th, 2016|Business Tools, CRM, Uncategorized|

‘CRM’ stands for ‘customer relationship management’ and refers to the processes and procedures that organisations use to interact with their current and potential customers in order to better understand and meet their needs. The aim behind CRM is to enhance customer retention and ultimately drive sales growth. The term ‘CRM’ is also used to describe [...]

18 07, 2016

Are you getting what you need from Zoho CRM reports?

By |July 18th, 2016|Blog, Business Tools, CRM, Uncategorized|

Reporting-time needn't be stressful (Image credit: Freepik) EOFY is a time when many small business owners turn their attention to reporting. It's either a confirmation of what they already know and have been monitoring periodically, or it's a time filled with uncertainty and worry about what's in store when they visit their accountant. [...]

8 02, 2016

Proposal software halves time spent preparing proposals

By |February 8th, 2016|Blog, Business Tools, Uncategorized|

How much time do you spend preparing proposals? Proposal software can streamline and automate the process for you. Using proposal software you can create professional proposal templates that you can then adapt and reuse. Some of our clients estimate that using proposal software halves the time they spend on preparing proposals – time that can [...]

23 12, 2015

Merry CRMsmas from Squirrel!

By |December 23rd, 2015|Business Tools, CRM|

The Team at Squirrel would like to wish all our clients a fabulous Christmas and a safe, healthy and super-organised New Year. Image courtesy of Stuart Miles at FreeDigitalPhotos.net Take time out We find that the holidays are often a good time to take a look at our business and get sorted for [...]

8 12, 2015

All I need for Christmas is a CRM

By |December 8th, 2015|CRM, Online Marketing, Uncategorized|

If you’re anything like me, preparing for a holiday is stressful. Not just at home, but on the work front too. As the sole proprietor of a small business, I have to make sure that things will keep ticking along in my absence, which means completing a long list of chores that won’t wait. I’ve [...]