CRM

23 09, 2020

CRM: Combine automation and the personal touch to create loyal customers

By |September 23rd, 2020|Blog, Business Strategy, CRM, Sales Strategy|

  CRM: Combine automation and the personal touch to create loyal customers Alex has his own photography business. Specialising in people photography, he’s very busy capturing engagements, weddings, new babies, big birthdays and other special moments, to the delight of his clients.  Sounds great, right? But the problem is, Alex never knows where his next [...]

3 03, 2020

Zoho Sign: Squirrel explores the pros and cons

By |March 3rd, 2020|Automation, Blog, Business Tools, CRM, Technology|

We Squirrels are always busy implementing new systems and software for our clients and discovering what works - and what could work better. In our 'Squirrel explores ...' series of blog posts, we share with you the practical insights we have gained along the way, helping you to navigate the complex world of technology a [...]

3 04, 2019

Case Study: Integrating Zoho CRM systems provides key insights for council

By |April 3rd, 2019|Architecture Building & Construction, Case Studies, CRM, Environment & Conservation, Trades & Services, Uncategorized|

Company profile EnviroGroup is a specialist provider of renewable energy products and systems for commercial applications, government clients and residential home owners. Industry Trades & Services/Conservation & Environment Company size 15 Summary Squirrel Business Hub supported EnviroGroup in transitioning from an outdated CRM that did not integrate with other applications to a user-friendly system that [...]

21 10, 2015

Case Study: Leads-nurture campaign for Jim’s Cleaning franchisor

By |October 21st, 2015|Case Studies, CRM, Industries, Trades & Services|

"After the email leads-nurture campaign, 15 people attended our information day and five of them signed up as new franchisees. We had hoped for a 10% sign-up rate, so this is a great result." Bill Cobanoglu, Jim’s Cleaning Franchisor for Melbourne North East, Geelong and South Australia Jim’s Cleaning is a large Australian cleaning franchise [...]

2 04, 2015

Case Study: Zoho CRM and Print IQ integration

By |April 2nd, 2015|Case Studies, CRM, Events, Hospitality & Tourism, Industries|

The Brief AFI Branding had implemented Zoho but were not getting full value out of the CRM and wanted local support rather than trying to engage with overseas call centres. Integration with PrintIQ was also required to streamline the sales process and reduce time spent on data re-entry. The staff needed insight in to how [...]

9 03, 2015

Case Study: Zoho CRM improves efficiency for limousine hire company

By |March 9th, 2015|Case Studies, CRM, Events, Hospitality & Tourism, Industries|

The Brief Sales team was wasting time with an outdated system and there was little information sharing or internal communication. There was significant re-entry of data occurring as the systems being used didn’t integrate. The business owner didn’t feel he had visibility over the activities of his sales team and given the highly competitive nature [...]