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Events, Hospitality & Tourism

7 01, 2020

Case Study: Zoho CRM and MailChimp integration enable tourism agency to manage stakeholder relationships, target marketing and improve reporting

By |January 7th, 2020|Case Studies, Events, Hospitality & Tourism|

Company profile This state government tourism marketing agency enters into commercial marketing partnerships with domestic and international carriers, travel retailers and brand partners to promote tourism and stimulate holiday sales. Industry Hospitality & Tourism Company size 50 Summary Squirrel implemented Zoho CRM and integrated it with MailChimp. This created a central database for storing stakeholder [...]

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10 09, 2019

Case Study: Zoho CRM improves communication and engagement with dispersed team

By |September 10th, 2019|Case Studies, Events, Hospitality & Tourism|

Company profile No Lights No Lycra (NLNL) run dance nights in Australia and across the world, via a network of ambassadors. Their mission is to provide an inclusive and non-judgemental place for people to dance as freely as they would in their own living rooms. Industry Entertainment & Media Company size 3 part-time staff and [...]

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14 03, 2018

Case Study: Digital agreements increase security and reduce admin and costs for NFP members

By |March 14th, 2018|Case Studies, Events, Hospitality & Tourism, NFP, Government & Member Organisations|

Company profile VicParks is a not-for-profit member organisation that protects, promotes and advances the caravan park industry in Victoria. Industry Non-profit and community Company size 600 members Summary Squirrel Business Hub replaced the manual completion of agreements by VicParks members with a fully digitised system. This allowed members to quickly create agreements online, have them [...]

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26 10, 2016

Case Study: Streamlined systems help travel agent deliver personalised service

By |October 26th, 2016|Case Studies, Events, Hospitality & Tourism, Industries|

“Squirrel took everything that we do and made it better. Now it all works together as one coherent system and I don’t have to jump between systems to update client records, which was very time consuming.” Josh Zuker, Josh Zuker Travel Josh Zuker Travel is Melbourne-based travel agency that prides itself on providing personalised service [...]

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2 06, 2016

Case Study: Zoho-Xero integration improves member communication

By |June 2nd, 2016|APIs, Case Studies, Events, Hospitality & Tourism, Industries, NFP, Government & Member Organisations|

Integrating Xero with Zoho CRM allows information to flow automatically between the two systems “Following the integration, we now have to enter changes to members’ details into the system only once. This means that our mailing list is automatically updated and we can be sure that all our members are receiving the information [...]

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25 02, 2016

Case Study: Zoho CRM-Xero integration for automated invoicing

By |February 25th, 2016|APIs, Case Studies, Events, Hospitality & Tourism, Industries|

Managing the billing process is time-consuming and challenging, particularly if payments are made in instalments. Squirrel Business Hub took the headache out of this process for CM Ultimate Events by implementing a Zoho CRM-Xero integration and setting up a fully automated instalment payment process. This enabled efficient invoicing, timely follow-up and improved cash flow. CM [...]

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2 04, 2015

Case Study: Zoho CRM and Print IQ integration

By |April 2nd, 2015|Case Studies, CRM, Events, Hospitality & Tourism, Industries|

The Brief AFI Branding had implemented Zoho but were not getting full value out of the CRM and wanted local support rather than trying to engage with overseas call centres. Integration with PrintIQ was also required to streamline the sales process and reduce time spent on data re-entry. The staff needed insight in to how [...]

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9 03, 2015

Case Study: Zoho CRM improves efficiency for limousine hire company

By |March 9th, 2015|Case Studies, CRM, Events, Hospitality & Tourism, Industries|

The Brief Sales team was wasting time with an outdated system and there was little information sharing or internal communication. There was significant re-entry of data occurring as the systems being used didn’t integrate. The business owner didn’t feel he had visibility over the activities of his sales team and given the highly competitive nature [...]

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