Uncategorized

15 09, 2016

What’s an API anyway?

By |September 15th, 2016|APIs, Blog, Technology, Uncategorized|

I have a confession to make … You would think that as the founder of a business that helps other businesses choose and implement software systems I would have an IT or systems engineering background, right? Nope. I’m just a bit of a technology enthusiast who loves working out how to make things run more [...]

24 08, 2016

What is CRM?

By |August 24th, 2016|Business Tools, CRM, Uncategorized|

‘CRM’ stands for ‘customer relationship management’ and refers to the processes and procedures that organisations use to interact with their current and potential customers in order to better understand and meet their needs. The aim behind CRM is to enhance customer retention and ultimately drive sales growth. The term ‘CRM’ is also used to describe [...]

22 07, 2016

Case Study: Improved software development grows client base

By |July 22nd, 2016|Case Studies, Industries, NFP, Government & Member Organisations, Uncategorized|

“We have gained thousands of clients in the last year, thanks to the fixes and features added by Shawn and the team.” This NFP develops and maintains a web-based profiling system for tracking the workplace activities of trainees, apprentices and staff. Developing and maintaining an electronic profiling system for tracking workplace activities requires robust IT [...]

18 07, 2016

Are you getting what you need from Zoho CRM reports?

By |July 18th, 2016|Blog, Business Tools, CRM, Uncategorized|

Reporting-time needn't be stressful (Image credit: Freepik) EOFY is a time when many small business owners turn their attention to reporting. It's either a confirmation of what they already know and have been monitoring periodically, or it's a time filled with uncertainty and worry about what's in store when they visit their accountant. [...]

13 05, 2016

Case Study: Zoho CRM-PandaDoc integration automates creation of proposals

By |May 13th, 2016|Case Studies, Industries, IT, Uncategorized|

This busy software development company sells cutting-edge products and services to clients in the real estate industry. Staying ahead in the competitive and fast-moving software industry means not only maximising efficiency but also creating and maintaining a professional image. Squirrel helped this software development company tick both these boxes by integrating their Zoho CRM with [...]

22 04, 2016

Case Study: Zoho CRM-Google Maps integration helps sales team on the road

By |April 22nd, 2016|Case Studies, Creative & Print, Industries, Uncategorized|

Credit: Freepik For any sales team, visiting existing and potential clients presents a host of practical challenges, from finding parking to accessing client details and rescheduling cancelled appointments. Squirrel Business Hub made life easier for this supplier of office printing equipment by integrating their Zoho customer relationship management (CRM) system with Google Maps, [...]

8 02, 2016

Proposal software halves time spent preparing proposals

By |February 8th, 2016|Blog, Business Tools, Uncategorized|

How much time do you spend preparing proposals? Proposal software can streamline and automate the process for you. Using proposal software you can create professional proposal templates that you can then adapt and reuse. Some of our clients estimate that using proposal software halves the time they spend on preparing proposals – time that can [...]

8 12, 2015

All I need for Christmas is a CRM

By |December 8th, 2015|CRM, Online Marketing, Uncategorized|

If you’re anything like me, preparing for a holiday is stressful. Not just at home, but on the work front too. As the sole proprietor of a small business, I have to make sure that things will keep ticking along in my absence, which means completing a long list of chores that won’t wait. I’ve [...]

2 12, 2015

Investigate your technology needs before moving to a cloud-based system

By |December 2nd, 2015|Business Tools, Cloud Business, Uncategorized|

In a recent post we looked at some of the advantages of moving to the cloud. However, any decision to set up a cloud-based system should be the result of a thorough investigation into the needs of your business. The following key tasks will provide a good starting point: Identify a clear business focus (clear [...]